Privacy Policy.
Identify Leadership Pty Ltd (trading as Synact) is committed to protecting the privacy and security of personal information. This Privacy Policy explains how we collect, use, store, and disclose personal information through this website.
We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Collection of personal information
We may collect personal information when you interact with this website, including when you:
submit an enquiry or contact form
request information or resources
communicate with us via email
The personal information we collect may include your name, email address, organisation, and any other information you choose to provide.
We may also collect limited technical information automatically when you visit the website, such as:
IP address
browser type
device information
pages visited and time spent on the site
This information is collected to support site functionality, analytics, and performance improvement.
2. Use of personal information
We may use personal information for purposes including:
responding to enquiries and requests
providing information about our services
improving website content, usability, and performance
meeting legal, regulatory, and contractual obligations
We do not sell personal information and do not use it for unrelated marketing purposes.
3. Disclosure of personal information
We may disclose personal information to third parties only where reasonably necessary, including:
service providers who support website hosting, analytics, or technical maintenance
professional advisers or regulators where required by law
other parties with your consent
Some service providers may store data outside Australia. Where this occurs, we take reasonable steps to ensure that personal information is handled in accordance with Australian privacy standards.
4. Cookies and analytics
This website uses cookies and similar technologies to analyse usage and improve user experience. Cookies do not collect sensitive personal information.
You can manage or disable cookies through your browser settings. Further information is available in our Cookie Notice and Privacy Policy.
5. Security of personal information
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no online system is completely secure, and we cannot guarantee absolute security.
6. Access and correction
You may request access to the personal information we hold about you or request corrections if the information is inaccurate. Requests can be made using the contact details below.
7. Complaints
If you have a concern or complaint about how we handle personal information, please contact us first. We will respond within a reasonable timeframe.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
Contact us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact: